We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected] If your return is accepted, we’ll send you instructions on purchasing a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Once the item is returned, and if approved, you’ll be given a store credit in the same amount that you paid for the returned product, before shipping or taxes. If you choose to exchange the product, make a separate purchase for the new item and we will credit you for the amount it cost you to ship the returned item.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. If you are choosing to exchange the product instead of receiving a store credit, we will credit you for the amount it cost you to ship the returned product.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be given a store credit in the same amount that you paid for the returned product, before shipping or taxes. There are no refunds, only store credit or exchanges are allowed.
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